Returns and Cancellations Policy

Returns policy

  • Xonhost has a 30-days money back guarantee that applies for all shared hosting and VPS services.
    Once 30 days from the date of the initial order are over, full refund, partial refund, or prorated refund is no longer applicable.
  • There is no refund for a payment made in Bitcoin.

Cancellation policy

  • You may cancel your order, or subscription with Xonhost at any time. If a client wants to terminate their account, they can do so by writing us an email, or by opening a new ticket.It is worth mentioning that cancelling the hosting account removes the website’s files from Xonhost’s servers, so customers need to copy any files they want to keep before cancelling the account.

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