XonHost will not disclose or sell your personal information and PII (personally identifiable information), without your consent, to third parties who are not affiliated with XonHost However, in the privacy statement below, there are certain exemptions for which we will give further explanations.
We believe that you have the right to know what kind and how information may be collected by this website. Moreover, you ought to know how this information may be used, disclosed, and the amount of protection we instill upon your privacy.
Type of Data
In terms of any data that can be collected or used, XonHost defines Personal Data as any information that can be used to directly or indirectly identify the user.
XonHost will not rent, lease or sell its lists of customers to third parties. However, we may occasionally contact you on behalf of our external business partners, and offer you a service or product that might interest you. Nevertheless, in those particular cases, your PII (name, email, address and telephone number) is not shared with the third party.
You, the user and/or visitor, have the choice to permit, limit, restrict or deny XonHost’s ability to collect, process and share your Personal Data. However, please note that we might not be able to provide you with our services in case you cannot or will not provide us with certain data.
You can restrict, limit or deny our ability to share your data with third parties, or use it in any other way that is materially different from its original purpose, for which you have given your consent. In order to do so, please contact us by email, or via post. However, please bear in mind that, if such notice is not sent, the absence of it will be considered as your permission for previously mentioned data practices.
As a user, you have the right to access and correct your personal data at any given moment, as well as update the information if there is a need for it, or cancel your account by sending us a written request.
If you decide to cancel your account or the XonHost services, and you wish for XonHost to delete your PII, you have the right to send us a request for such actions. However, bear in mind that the erasure of data might not be possible in specific cases:
Data Processing and Collection
XonHost may collect and process data when:
You visit and interact on our website
We may process and collect the usage data you reveal during the visit to our website. This sort of data is processed by our analytics tracking system, and it includes:
The legal basis for this processing and use is your consent. The purpose of it is the improvement of our website and our services.
You create an account on our website
In order to create an account, the website will prompt you to give personal data. Please bear in mind that the legal basis of this processing and collection is your consent. The account data which may be collected in this instance includes your name or company name, email address, country, town/city and address, state/county if applicable, postcode/ZIP and phone number.
This type of information will be used to monitor and view your use of our website, as well as for website and services improvement.
You order or buy our services or products
This type of information refers to transaction data regarding your finances and personal information about you, the user/customer. During this process, the website will ask you to provide contact details, payment method details, as well as transaction details.
The use of this data is reserved for keeping a record of the transactions between users and XonHost
The legal basis of this processing and collection is the legitimate interest of our company, provision of services and/or products, business administration, including accounting and taxes, as well as entering and execution of contracts.
You send an inquiry regarding our services or contact us with a question, comment or complaint
This type of information refers to inquiry and correspondence data regarding your personal concerns, questions, and complaints. That data includes your name and email address, as well as any other type of relevant information you provide regarding the content of the inquiry or correspondence.
The legal basis of this processing and collection is the legitimate interest of our company, selling, offering and providing additional information about our services, correspondence with the users of our website and record-keeping of the correspondence, as well as the website, business, and services improvement and management in general.
You send an abuse notification to XonHost
XonHost has established the necessary procedures and systems to respond to abuse notifications as quickly as possible. However, please bear in mind that it might take some time to give you a detailed response.
If you notice that another user or customer is in breach of our policies or misusing our services, or that your content has been infringed in any way, please follow the notification format and send us an email at email@example.com .
Please note that XonHost will collect and process the data you include in your abuse notification. The legal basis for this collection and processing is the resolution of any suspected breaches and infringements of our, your and others’ rights.
XonHost may also collect anonymous information in regards to demographics, which is not unique to you. That information includes favorites, postcodes, age and gender.
Detailed List of Collected Data
While using our website and services, XonHost may collect and process the following data:
Data Processing and Collection Purposes
XonHost may collect and process your data for the following purposes:
Other Data Sharing Instances
XonHost may share your data with:
Payment Information Processing and Sharing
Your payment transactions, as well as your payment method data, may be subject to processing by our third-party payment providers. These providers are allowed to process your payment on behalf of XonHost Please note that XonHost will never share this type of information with anyone who is not directly connected to the transaction.
Cookies are small text files that have a string of numbers and letters in them. This string is commonly known as an identifier, and it is a file that the server sends to the browser. Once it receives it, the browser stores the file. The identifier will be sent back to the server whenever the browser asks to access a certain page from it.
The purpose of cookies is to track and identify visitors, as well as identify login sessions. The cookies will also store that data and keep a record of your user preferences. However, they are not used in areas of the XonHost website where you will be sharing your PII or other similar information. That data includes your contact details, as well as your transaction and payment data, passwords and other sensitive information.
Cookies can obtain non-personal data which includes, but is not limited to:
Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
Safari – https://support.apple.com/kb/PH21411
XonHost’s services are not designed for users who are under the age of 16. Hence, we will never knowingly collect, use, or process PII or other data provided by someone who is under the age of 16.
If a situation with such user arises, XonHost will cease all data processing, delete all information and terminate service provision to the said user.
XonHost is not responsible for any sensitive information you decide to store on its system. Furthermore, XonHost will never intentionally collect, keep, process and disclose sensitive information about its users. That information includes race, ethnic origin, medical and health conditions, philosophical or religious beliefs, as well as any other data that may be considered sensitive.
XonHost has taken all the necessary measures to provide you with the highest level of privacy. Thus, we protect your personal information through the use of encryption (Secure Socket Layer (SSL) protocol). Furthermore, we store your data on highly-managed systems that have limited access and are located in controlled facilities in the European Union.
XonHost implements technical measures and industry-standard safeguards. Furthermore, XonHost is compliant with the PCI DSS (Payment Industry Data Security Standard). This allows us to implement effective controls in order to protect your integrity and the integrity of your data at all times.
However, please note that the password you receive upon registering is your sole responsibility. XonHost will not be held responsible for any misuse of your private data if the account was accessed by inputting the password. If you believe that someone has been abusing your account, please notify us as soon as you can.
Even though we have taken the necessary steps to protect your information and the integrity of our website and systems, XonHost cannot be held responsible if certain situations during security breach arise. Those situations include the loss, misuse and/or alternation of collected data. Please remember that it is also your responsibility to ensure that security breaches don’t occur, as well as to respond to them accordingly.
Please bear in mind that the provision of all the data on our website and to XonHost is done at your own risk.
In order to register a domain name, ICANN (The Internet Corporation for Assigned Names and Numbers) requires us to collect data about the registrants. The purpose of this data collection is domain registration via the WHOIS protocol. Therefore, a third party may collect data about you, such as:
In order to comply with GDPR, which will be in force as of May 25th, 2018, our company will implement the following changes that will protect your data:
We will implement the GDPR WHOIS protection method. If any Registrant, Tech, Admin and/or Billing contacts are from EU, XonHost will mask the WHOIS output for the related domain name. The mask will be presented in the form of placeholder details, instead of your personal data.
Furthermore, domain names that have enabled Privacy Protection will still show Privacy Protection contact data in the output. In addition to that, the Privacy Protection has additional features:
New Domain Registration, Transfers and Renewals
Nevertheless, you can also layer Privacy Protection over the WHOIS protection if you want to get emails such as sale notifications.
EU customers’ WHOIS data will always be masked; no matter if they have Privacy Protection enabled or not.
In exemption to the terms stated above, access to PII of domain name registrants may be granted for technical reasons, e.g., if it is necessary to facilitate transfers, or if law enforcement requires the access to which it is legally entitled.
If XonHost goes through the process of selling its company, partially or in whole, you will be notified if your PII has to be transferred according to the sale agreement. Afterward, if you continue to use our products and services, your PII, as well as your other personal and non-personal data, will remain under the protection of the policy outlined on this page until further notice.