Cookies are small text files that have a string of numbers and letters in them. This string is commonly known as an identifier, and it is a file that the server sends to the browser. Once it receives it, the browser stores the file. The identifier will be sent back to the server whenever the browser asks to access a certain page from it.
The purpose of cookies is to track and identify visitors, as well as identify login sessions. The cookies will also store that data and keep a record of your user preferences. However, they are not used in areas of the Xonhost website where you will be sharing your PII or other similar information. That data includes your contact details, as well as your transaction and payment data, passwords and other sensitive information.
Cookies can obtain non-personal data which includes, but is not limited to:
- The IP address
- Type of browser
- Website areas you’ve accessed
- Technical information related to the techniques you have used to access the website.
Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer – https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari – https://support.apple.com/kb/PH21411
Opera – http://www.opera.com/help/tutorials/security/cookies/
Xonhost’s services are not designed for users who are under the age of 16. Hence, we will never knowingly collect, use, or process PII or other data provided by someone who is under the age of 16.
If a situation with such user arises, Xonhost will cease all data processing, delete all information and terminate service provision to the said user.
Xonhost is not responsible for any sensitive information you decide to store on its system. Furthermore, Xonhost will never intentionally collect, keep, process and disclose sensitive information about its users. That information includes race, ethnic origin, medical and health conditions, philosophical or religious beliefs, as well as any other data that may be considered sensitive.
Xonhost has taken all the necessary measures to provide you with the highest level of privacy. Thus, we protect your personal information through the use of encryption (Secure Socket Layer (SSL) protocol). Furthermore, we store your data on highly-managed systems that have limited access and are located in controlled facilities in the European Union.
Xonhost implements technical measures and industry-standard safeguards. Furthermore, Xonhost is compliant with the PCI DSS (Payment Industry Data Security Standard). This allows us to implement effective controls in order to protect your integrity and the integrity of your data at all times.
However, please note that the password you receive upon registering is your sole responsibility. Xonhost will not be held responsible for any misuse of your private data if the account was accessed by inputting the password. If you believe that someone has been abusing your account, please notify us as soon as you can.
Even though we have taken the necessary steps to protect your information and the integrity of our website and systems, Xonhost cannot be held responsible if certain situations during security breach arise. Those situations include the loss, misuse and/or alternation of collected data. Please remember that it is also your responsibility to ensure that security breaches don’t occur, as well as to respond to them accordingly.
Please bear in mind that the provision of all the data on our website and to Xonhost is done at your own risk.
In order to register a domain name, ICANN (The Internet Corporation for Assigned Names and Numbers) requires us to collect data about the registrants. The purpose of this data collection is domain registration via the WHOIS protocol. Therefore, a third party may collect data about you, such as:
- Domain name
- Registrant name
- Relevant contact information
- Domain name server data
In order to comply with GDPR, which will be in force as of May 25th, 2018, our company will implement the following changes that will protect your data:
We will implement the GDPR WHOIS protection method. If any Registrant, Tech, Admin and/or Billing contacts are from EU, Xonhost will mask the WHOIS output for the related domain name. The mask will be presented in the form of placeholder details, instead of your personal data.
Furthermore, domain names that have enabled Privacy Protection will still show Privacy Protection contact data in the output. In addition to that, the Privacy Protection has additional features:
- It will enable registrants to receive emails, for example, domain sale inquiries, from http://privacyprotect.org/
- They can also receive web-form emails from the same website
New Domain Registration, Transfers and Renewals
- Transfers and registrations from SuperSite will use customer contact information details established during the purchasing process for Admin, Technical, Registrant and Billing contacts.
- If you are a customer, you can access the control panel and change or edit the default contact or all four contacts
- If these contacts are from EU, GDPR WHOIS protection method will automatically be enabled for the domain name during your purchase. It will be implemented just as it was described in the previous paragraphs.
- You will be alerted during the purchase flow that your personal data is under the WHOIS free protection.
Nevertheless, you can also layer Privacy Protection over the WHOIS protection if you want to get emails such as sale notifications.
EU customers’ WHOIS data will always be masked; no matter if they have Privacy Protection enabled or not.
In exemption to the terms stated above, access to PII of domain name registrants may be granted for technical reasons, e.g., if it is necessary to facilitate transfers, or if law enforcement requires the access to which it is legally entitled.
If Xonhost goes through the process of selling its company, partially or in whole, you will be notified if your PII has to be transferred according to the sale agreement. Afterward, if you continue to use our products and services, your PII, as well as your other personal and non-personal data, will remain under the protection of the policy outlined on this page until further notice.